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Captain Cooks was established in 2000, making it one of the oldest gambling sites available in Canada. It is a member of the esteemed Casino Rewards Group. Captain Cook is solely powered by the ingenious Microgaming software provider.
It boasts over 550 quality games in different categories to offer something for all types of players. Captain Cooks Casino is licensed under the Kahnawake Gaming Commission in Canada. It is also independently audited by eCOGRA to ensure a safe and fair gaming environment.
The operator has an enticing welcome bonus and a strong loyalty rewards program that keeps on giving. Customer support is available 24/7 in case you need any assistance along the way.
Read our review below to learn in-depth about its features and products. Knowledge is power and this will ultimately help you decide if this is worth your time and money.
Captain Cooks Review – Our Experiences
Like most members of the Casino Rewards Group, Captain Cooks does not shine in terms of appearance. The design is outdated and there are no flashy or moving images to welcome you to its page. It is no wonder that some rate the casino so low in this department.
It has over two decades of reputation and experience in this highly competitive industry that speak volumes.
They are licensed and regulated by the Kahnawake Gaming Commission. It also holds licenses from the United Kingdom Gambling Commission (UKGC) and Malta Gaming Authority (MGA) for players in the UK and elsewhere. It also proudly displays the stamp of approval from eCOGRA.
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These licenses combined with Captain Hook casino’s usage of the 128 Bit SSL encryption technology to ensure the safety and privacy of online transactions are a reflection of how the operator prioritizes the safety of its customers.
Welcome Bonus
Aside from its look and safety, we have to take into account the welcome bonus. It definitely stands out with its small deposit required in order to trigger the reward. Following the initial deposit, Captain Cooks keeps on rewarding its new Canadian players through their following four deposits. Below are the full details of the Captain Cooks welcome offer:
- 1st Deposit – deposit $5 and get an instant bonus of $25 to be used as 100 chances of $0.25 each to be played on its progressive jackpot slot games
- 2nd Deposit – 100% match up bonus up to $100
- 3rd Deposit – 50% match up bonus up to $150
- 4th Deposit – 25% match up bonus up to $125
- 5th Deposit – 100% match up bonus up to $100
All in all, Captain Cooks offers a $500 in welcome bonuses. This includes 100 free spins for a chance to become an instant millionaire, their words.
You do not need any Captain Cooks bonus codes to trigger this welcome offer. Simply follow our link and you will be good to go in no time.
Campaigns for existing customers
As with other websites that are members of the Casino Rewards Group, the ongoing promotions depend on your activity level on the website. As soon as you make a deposit and start playing games, you become a member of the loyalty program.
For every $10 you wager on the games at Captain Cooks, you earn 1 loyalty point. Every 100 loyalty points can then be exchanged for $1 in bonus funds. Alternatively, you can keep collecting loyalty points to get bigger and better promotions.
There is no, no deposit bonus codes available so do not waste your time looking for them. That is not to say there are no “no deposit” bonuses available. But in order to get to them, just go to login and start playing.
Wagering Requirements
The Captain Cooks wagering requirements are pretty unfair, particularly in the beginning. Bonuses derived from your first and second deposits are subjected to a ridiculous 200x wagering requirement. This is far above what the majority of competitors set as their conditions.
Things do get much better starting with your third deposit bonus and any subsequent bonuses at Captain Cooks. From here, the wagering requirements are a much more acceptable figure of 30x.
Not all games contribute the same percentage toward meeting these requirements. Below is a comprehensive list:
- Slots & parlor games – 100%
- Live Dear or no Deal & Lightning Dice – 100%
- Table poker, Casino War and Sic Bo – 50%
- Live baccarat, Top-Card and all live blackjack games – 10%
- All blackjacks (except Classic Blackjack, craps and baccarat) – 10%
- Live roulette (French, American, Auto) & live poker games & Live Dream Catcher – 2%
- All video pokers (with some exceptions, check the terms and conditions) – 2%
- All Aces Video Poker – 0%
Deposit And Withdrawal
Go to login, then you want to go to the “Bank” tab in order to make a deposit and start playing. The banking options supported provide a nice mixture of bank cards, prepaid vouchers, eWallets and bank transfer services. These include:
- Visa
- MasterCard (deposit only)
- eChecks
- Skrill
- iDebit (deposit only)
- Instadebit (deposit only)
- Interac E-Transfer (deposit only)
- MuchBetter
- EcoPayz
- PaysafeCard (deposit only)
While the minimum deposit to avail of the Captain Cooks welcome offer is just $5, all other deposits have a minimum of $10.
For withdrawals, Captain Cooks has a minimum of $50. All withdrawal requests are held for a minimum of 2 working days in what is called a pending period. Once the withdrawal is processed by the operator, it can take anywhere from a few hours (eWallets) and upwards to 3 working days (bank cards, e-checks) to receive your money.
Security And License
Whether you are using Captain Cooks from Quebec or from London, you can have the peace of mind that you are at a safe website. Captain Cooks holds not one, but three full gambling licenses. These are issued by Kahnawake Gaming Commission, Malta Gaming Authority and UK Gambling Commission.
While it is the Kahnawake license that allows Captain Cooks to provide its services to Canadian players, the other two are highly reputable and trusted in the gambling industry. This is a sign of strength that they focus a great deal on safety and security.
Furthermore, if you have any doubts that this operator will scam you on their games, the eCOGRA’s stamp of approval should dismiss them immediately. This accreditation by eCOGRA shows that the games are fair and transparent and that the operator is trustworthy.
Games and Software
Captain Cooks is powered by Microgaming. This means you have access to over 550 high-quality games from one of the pioneers in this industry. The games range in diversity, graphics and features so that players with different playing styles and bankrolls can find something that fits their preferences.
To unlock the full plethora of games, you can download the Captain Cooks casino software. This is as easy as downloading and installing any program over the internet. If not, you can enjoy the games in instant-play straight from the website.
Slots And Jackpots
The vast majority of the games available at Captain Cooks are video slots. They are the most played and in-demand games, so it makes sense the casino focuses on them. You will find the latest video slots with different themes and extravagant features. Alternatively, there are the traditional 3-reeled fruit machines for those who are nostalgic of the old casino games.
Captain Cooks also has a nice selection of progressive slot games. After all, its welcome bonus is focused on these. The jackpot slot games can make you an instant millionaire if all your lucky stars align the right way.
Table And Card Games
If table and card games are more to your liking than slots, fear not for Captain Cooks casino is well equipped. There are over 50 table games and over 50 video poker games available to keep the adrenaline going. Keep in mind, that these games are played against the machine and not against real players. Regardless, the thrills are there and they provide an excellent gameplay session.
Live Casino
The live casino is powered by none other than Evolution Gaming. This company provides an unmatched immersive and authentic experience thanks to live streaming and their HD studios. Here you play against a real-life croupier and can enjoy games such as:
- Live baccarat
- Live blackjack
- Live roulette (American, French, European)
- Live Casino Hold’Em
- Live Dream Catcher
Customer Service
Captain Cooks has a support team available 24/7 to answer your questions. They can be reached by the in-built live chat feature on their website or via email.
Mobile App
While you can play at this online casino your mobile, the selection is much worse compared to their instant or download play. Instead of having hundreds of game titles, you merely have around 120 options. In this aspect, Captain Cooks lacks in terms of mobile optimization.
There is no Captain Cooks Casino app available to download on your mobile phone or tablet. You can play the games either through their website or by downloading its free HD software.
VIP Program
The VIP program is connected to the Casino Rewards loyalty program. There are 6 different statuses you can reach. The higher your status, the bigger and better the benefits you receive. As you climb up the ladder, you will be rewarded:
- More generous bonuses
- More frequent promotions
- Personal VIP Host
- Birthday gifts
Captain Cooks – Our Conclusion!
Captain Cooks welcomes new players with a bonus for a very low deposit of $5. It provides hundreds of game titles from one of the greatest casino software providers, Microgaming. It also puts great focus on security to give its customers the peace of mind they deserve.
However, the website itself looks very dated. Very few of its games are available for mobile devices and its first deposits have sky-high wagering requirements.
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In conclusion to our review, the casino is still around over 20 years after it was first established. There is something about it that makes it worthwhile and for just $5 it is definitely worth exploring.
Frequently Asked Questions
Is this operator real or fake?
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Captain Cooks is definitely real and it has been since it was established in 2000. The website does look a bit more dated, but that does not mean its fake. Some players actually prefer the vintage look over the flashy, modern one. Captain Cooks is legit!
Is the webiste safe?
Yes! It is licensed and regulated by the Kahnawake Gaming Commission, MGA and UKGC. It is also SSL certified so that your banking information and transactions are kept safe.
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How do I join the VIP program?
You are automatically part of the VIP program once you make your first real money wager on its platform.